Using a Thermal Printer for UPS Shipping

You can use several makes and models of thermal printers to conveniently print shipping labels on your own time.

Compatible Thermal Printer Models

Inkjet and laser printers are also able to print labels.

Supported Printers
UPS.com, CampusShip and WorldShip Supported Printers Additional WorldShip Supported Printers
UPS.com, CampusShip and WorldShip Supported PrintersBixolon SRP 770III* Additional WorldShip Supported PrintersZebra ZM400***
UPS.com, CampusShip and WorldShip Supported PrintersEltron 2442 Additional WorldShip Supported PrintersZebra Z4M***
UPS.com, CampusShip and WorldShip Supported PrintersEltron 2543 Additional WorldShip Supported PrintersOKI Data LE810
UPS.com, CampusShip and WorldShip Supported PrintersEltron 2844 Additional WorldShip Supported PrintersStar TSP800L
UPS.com, CampusShip and WorldShip Supported PrintersOKI Data LD620 Additional WorldShip Supported PrintersUPS Thermal 2844***
UPS.com, CampusShip and WorldShip Supported PrintersZebra S4M Additional WorldShip Supported PrintersUPS Thermal 2543***
UPS.com, CampusShip and WorldShip Supported PrintersZebra ZP450* Additional WorldShip Supported PrintersUPS Thermal 2442***
UPS.com, CampusShip and WorldShip Supported PrintersZebra ZT230 Additional WorldShip Supported PrintersUPS Thermal 2348***
UPS.com, CampusShip and WorldShip Supported PrintersZebra ZT410 Additional WorldShip Supported Printers
UPS.com, CampusShip and WorldShip Supported PrintersHoneywell Intermec Thermal Printer PM43A** Additional WorldShip Supported Printers
UPS.com, CampusShip and WorldShip Supported PrintersHoneywell Direct Thermal LCD PC43 (Nickname Clam Shell Printer)** Additional WorldShip Supported Printers

*Compatible with Mac OS for UPS.com shipping.
**UPS Premier service supported printers.
***These printer models are no longer recommended for use with WorldShip. If you're experiencing difficulty printing, reach out to WorldShip Technical Support.

WorldShip Help With Label Printers

Bixolon Printer Install Guide

Download PDFOpen the link in a new window

Install a Thermal Label Printer

Download PDFOpen the link in a new window

Set the Label Stock Configuration

Download PDFOpen the link in a new window

Troubleshoot the Thermal Printer

Download PDFOpen the link in a new window

How to Set Up Your UPS Thermal Printer

Before setting up your thermal printer, make sure your printer is supported for UPS shipping in the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

  • Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
  • Install the UPS Thermal Printing App.
  • Install your thermal printer.
  • When printing a label, select your printer and ensure pop-ups are not blocked.

Note: To run the UPS Thermal Printer App, you'll need to have a current version of Java. You can check your version at https://www.java.com.

UPS Thermal Printer Driver Installation Guides

The following guides will give you a step-by-step breakdown of how to install your UPS thermal printer driver.

Windows OS Installation

Open GuideOpen the link in a new window

Mac OS Installation

Open GuideOpen the link in a new window

Download Your UPS Thermal Printer Driver

Download Tool
File Name Size Download
File NameZebra Size11.3 MB DownloadDownload
File NameBixolon for Windows Size8 MB DownloadDownload
File NameBixolon for Mac Size3.6 MB DownloadDownload

FAQ

No Label Popup Window Appears on UPS.com
  • If no label popup window appears, make sure popups from UPS.com are allowed by your browser.
  • You need the most recent version of Java to print on UPS.com. To install or update Java, go to www.java.com.
  • If you have the correct version of Java, clear your browser’s temporary internet files and try again.
  • Other suggested settings:
    • Digital signature: Click Always Trust Content From This Publisher
    • Security: Click Enable, then Run
  • If you continue to experience problems, please visit the UPS Support Page to find technical support resources.